PointClickCare CNA

PointClickCare is a leading cloud-based platform for long-term and post-acute care. It is a comprehensive and integrated system that supports the entire continuum of care, from the resident’s admission to the end of their stay. PointClickCare CNA is an application that is specifically designed for Certified Nursing Assistants (CNAs) to manage their daily tasks and activities efficiently.

As a CNA, you may have encountered some difficulties in navigating the PointClickCare platform, but fear not. This article will guide you through the process of signing in to PointClickCare CNA and provide some hints and tips to make your experience easier.

  1. Finding the Right URL To sign in to PointClickCare CNA, you need to go to the correct website. The URL for PointClickCare is usually provided by your facility. If you don’t have it, you can easily find it by searching for “PointClickCare” on your preferred search engine.
  2. Entering Your Credentials Once you’re on the PointClickCare website, you need to enter your username and password to sign in. If you’re a new user, you will need to create an account. To do this, simply click on the “Sign Up” button and follow the instructions.
  3. Verifying Your Identity After entering your credentials, you will be asked to verify your identity by answering a security question. This question is used to confirm that you are who you say you are, so it is important to remember the answer.
  4. Navigating the Dashboard Once you’re signed in, you will be taken to the PointClickCare CNA dashboard. Here, you will see a summary of your daily tasks, alerts, and other important information. It’s important to familiarize yourself with the layout of the dashboard so that you can quickly access the information you need.

Pointclickcare Login Process in Points

  1. Go to the PointClickCare login page (www.pointclickcare.com)
  2. Enter your username and password in the designated fields
  3. Click the “Sign In” button
  4. You will now be directed to the PointClickCare dashboard

PointClickCare Login Requirements

  1. A valid PointClickCare account
  2. An internet connection
  3. A compatible web browser (Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge)
  4. The latest version of Adobe Flash Player

Possible Login Error

  1. Incorrect username or password
  2. Network connectivity issues
  3. Unsupported web browser
  4. Outdated Adobe Flash Player
  5. Maintenance or downtime of the PointClickCare system

If you experience any of the above login errors, you should follow the troubleshooting steps provided by PointClickCare or contact their customer support team for assistance.

Hints and Tips

  • Make sure to change your password regularly to keep your account secure.
  • Familiarize yourself with the different tabs and menus on the dashboard so that you can easily find what you need.
  • If you forget your password, simply click on the “Forgot Password” button and follow the instructions to reset it.


PointClickCare CNA is a great tool for CNAs to manage their daily tasks and activities efficiently. By following the steps outlined in this article, you can easily sign in to the PointClickCare platform and start using it to your advantage. With a little practice, you will find that it is a user-friendly and efficient system that makes your job easier and more manageable.

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